Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address when you place an order
- Payment information when you make a manual payment
- Communication when you contact us via WhatsApp, email, or contact form
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order updates and delivery tracking information
- Respond to your comments, questions, and customer service requests
- Improve our products and services
- Send promotional communications (only with your consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with:
- Courier services to deliver your orders (name, phone, address)
- Payment verification staff for manual payment processing
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of marketing communications
7. Data Retention
We retain your order information for as long as necessary to provide our services and comply with legal obligations. Order history is maintained for reorder functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact
If you have questions about this Privacy Policy, please contact us at [email protected].